Privacy Policy
Last updated: April 28, 2026
1. Information We Collect
We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.
- Account Information: Name, username, email address, phone number
- Verification Data: Government-issued ID, selfie photo (for seller verification only)
- Transaction Data: Purchase history, deposit records, cryptocurrency wallet addresses
- Communication Data: Support tickets, messages, feedback
2. How We Use Your Information
- To provide, maintain, and improve our services
- To process transactions and send related information
- To verify seller identities and prevent fraud
- To send technical notices, updates, and security alerts
- To respond to your comments, questions, and support requests
- To comply with legal obligations
3. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data (passwords, account credentials)
- SSL/TLS encryption for all data transmission
- Regular security audits and updates
- Limited access to personal information by employees
4. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information only in the following circumstances:
- With your consent
- To comply with legal requirements
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your account and data
- Opt-out of marketing communications
- Request a copy of your data
7. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels.